The present terms of sale aim to define the contractual relations between the company KARANTEZ VRO and the buyer and the conditions applicable to any purchase made through the website www.karantezvro.bzh. The acquisition of a product through this site implies an unreserved acceptance by the buyer of the present terms of sale of which the buyer acknowledges having taken knowledge prior to his order. Before any transaction, the buyer declares that the purchase of products on the website of the company KARANTEZ VRO is not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have the Full legal capacity, enabling it to commit under these terms and conditions of sale.
These general sales terms also apply to any order made by mail or telephone by any natural or legal person.
KARANTEZ VRO reserves the right to modify these sales terms at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in effect at the date of the order by the buyer.
The products offered are those which appear on the site www.karantezvro.bzh of the company KARANTEZ VRO, within the limit of the available stocks. KARANTEZ VRO reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description containing its main technical characteristics (capacity, use, composition…). The photos are as faithful as possible but do not bind the Seller. The sale of the products presented on the site www.karantezvro.bzh is intended for all purchasers residing only in the countries referenced on the website, in particular in the drop-down lists during the process of payment or registration.
For logistical reasons, the creation of accounts receivable or sales outside these geographical areas can not be taken into account.
Concerning minors and legal capacity:
Order No. 59-107 of 7 January 1959 and Law No. 74-631 of 5 July 1974 prohibit the sale and supply of alcoholic beverages to minors and assimilated persons. Therefore, by completing your order form, you acknowledge that you have the legal capacity to enter into this contract.
Concerning alcohol abuse :
Alcohol abuse is dangerous for health, to consume in moderation.
The prices shown in the product sheets of the internet catalog are prices in Euros (€) including all taxes (VAT included) taking into account the VAT applicable on the day of the order. Any change in the rate of VAT may be reflected in the price of the products. KARANTEZ VRO reserves the right to modify its prices at any time, provided however that the price shown in the catalog on the day of the order will be the only one applicable to the buyer. Prices shown do not include delivery charges, charged in addition to the price of the products purchased according to the total amount of the order.
Payment of orders is made in euros.
KARANTEZ VRO proposes to the buyer to order and to pay his products in several stages, with several possible payment options :
– Payment by bank transfer:
The buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or informs a new one.
Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice : “Payment by bank transfer”. Finally, the last step proposes to him to check all the information, to read and accept the present terms of sale by ticking the corresponding box, then invites him to validate his order by clicking on the button “Confirm my order”. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order. In order to finalize his payment and to trigger the processing of his order, the buyer must contact his bank in order to make the transfer corresponding to the amount of his order to the bank account of the company KARANTEZ VRO, the details of which are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. KARANTEZ VRO will ship the products at the earliest 2 working days after receipt of the transfer corresponding to the order, subject to availability.
– Secure payment by Paypal or credit card (via the PAYPAL system) :
The buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or informs a new one.
Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice : “Payment by Paypal”. The next step proposes to him to check all the information, to read and accept the present general terms of sale by ticking the corresponding box and then invites him to validate his order by clicking on the button “Confirm my order”.
Finally, the buyer is redirected to the secure interface PAYPAL in order to securely inform his references of account Paypal or personal credit card. If the payment is accepted, the order is registered and the contract is definitely formed. Payment by Paypal or credit card is irrevocable. In case of fraudulent use of the card, the purchaser may demand the cancellation of the payment by card, the sums paid will be recredited or restored. The liability of the cardholder is not incurred if the disputed payment has been proven fraudulently, remotely, without physical use of his card.
– Secure payment by credit card via the STRIPE system :
The buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or informs a new one.
Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: “Payment by credit card”.
Credit cards accepted on the site are indicated to the customer at the time of the step of the payment of his order. Secure online payment by credit card is made by our payment service provider Stripe. The information transmitted is accurately encrypted and can not be read during transport on the Stripe network hosted in the United States and whose general terms of sale can be read here : https://stripe.com/fr/legal.
Stripe uses SSL (Secure Socket Layer) to encrypt credit card details. No credit card number is stored on our servers. With Stripe your financial information is never communicated to third parties.
When you make payment on our site, all information is protected by the HTTPS protocol. Payment by credit card is therefore completely secure. Your order will be recorded and validated upon acceptance of the payment.
Once payment is made by the customer, the transaction is immediately debited after verification of the information. In accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay by card is irrevocable. By communicating his banking information at the time of the sale, the customer authorizes the seller to debit his card of the amount relating to the indicated price. The customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In case of error, or inability to debit the card, the sale is immediately canceled and the order canceled. Then a notification of cancellation of order for default of payment is sent to the customer by the company KARANTEZ VRO on the email address communicated by the customer when registering on the website karantezvro.bzh.
The data recorded and stored by the website karantezvro.bzh constitutes proof of the order and of all past transactions. The data recorded by Stripe is proof of the financial transactions.
The publisher of the website karantezvro.bzh is not responsible for the website stripe.com, he can under no circumstances be held responsible by the customer for the consequences of a misuse of stripe.com on his part or for a possible inaccessibility of these sites.
Credit card payment information :
In order to obtain refund of the fraudulent debit and any bank charges that the transaction may have caused, the cardholder must challenge the debit in writing to his bank within 70 days of the transaction or even 120 days if the contract to which it relates provides this time limit. The amounts withdrawn shall be refunded by the bank within a maximum period of one month after receipt of the written protest made by the holder. No expenses of return of the sums can be charged to the holder.
Order confirmation entails acceptance of these terms of sale, recognition of full knowledge and waiver of its own terms of purchase. All the data provided and the recorded confirmation will be proof of the transaction. If the buyer has an e-mail address and if he has indicated it on his order form, KARANTEZ VRO will communicate to him by e-mail the confirmation of the registration of his order.
If the buyer wishes to contact KARANTEZ VRO, he can do it by email at the following address : contact((@))karantezvro.bzh
The customer warrants to KARANTEZ VRO that he is fully authorized to use the payment card for the payment of his order and that these means of payment legally provide access to sufficient funds to cover all the costs resulting from his order on the website www.karantezvro.bzh.
KARANTEZ VRO reserves the right to suspend or cancel any order and/or delivery, regardless of its nature and state of preparations, in the event of non-payment of any amount due by the customer or in case of non- Payment incident.
Under any circumstances, KARANTEZ VRO shall not be held liable for any fraudulent use of the means of payment used.
KARANTEZ VRO retains full ownership of the products sold until full payment of the price, including principal, fees and taxes.
Returns must be made in their original state and complete (packaging, accessories, notice…) allowing their re-marketing in new condition, accompanied by the purchase invoice.
Products damaged, dirty or incomplete are not taken back.
If the right of withdrawal is exercised within the aforementioned period, only the price of the product(s) purchased and the delivery costs are reimbursed; The costs of return are paid by the customer. KARANTEZ VRO will refund the customer for the corresponding amount within a maximum of 30 working days from receipt of the return. The refund will be made by crediting the corresponding amount to the customer’s bank account or by check.
In accordance with the provisions of article L121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
– The supply of services fully executed before the end of the withdrawal period, the execution of which began after the consumer’s express prior agreement and expressly renounces his right of withdrawal;
– The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and which may occur during the withdrawal period;
– Supply of goods made according to consumer specifications or clearly personalized;
– The supply of goods that may deteriorate or die quickly;
– The supply of goods which have been unsealed by the consumer after delivery and which can not be returned for reasons of hygiene or health protection;
– The supply of goods which, after being delivered and by their nature, are inseparably mixed with other articles;
– The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
– Providing audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
– Provision of a newspaper, periodical or magazine, except for contracts for subscriptions to such publications;
– Transactions in a public auction;
The supply of digital content not provided on a physical medium whose execution has begun after express prior agreement of the consumer and expressly renounces his right of withdrawal.
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by:
– At home via COLISSIMO La Poste :
Delivery service with tracking, delivery against signature. Delivery times are given for information purposes only and are between 48 and 72 hours (working days) from the deposit to the Post Office of the parcel. Deadlines valid only for metropolitan France ; If these exceed thirty days from the order, the contract of sale may be terminated and the buyer refunded. KARANTEZ VRO will be able to provide the purchaser with the tracking number of his parcel by e-mail. The buyer is delivered to his home by his postman. In case of absence of the buyer, he will receive a notice of passage of his postman, which allows him to withdraw the products ordered to the nearest Post office, during a time indicated by the postal services. The risks associated with the transport are the responsibility of the purchaser from the moment when the articles leave the premises of the company KARANTEZ VRO.
The buyer is obliged to check the condition of the packaging of the goods and their contents at the time of delivery in the presence of the agent of the Post Office or the delivery person. In case of damage during transport, any protest must be made to the carrier within three days from the date of delivery.
Follow at any time the delivery of your package on www.colissimo.fr.
– At withdrawal place via COLISSIMO Point Retrait :
With Colissimo Point Retrait you have several methods of withdrawal to choose to recover your parcel :
– at the Post Office, you can choose the office in which you want to be delivered (without prior passing of your invoice at home) among the 10 000 Post offices available throughout metropolitan France.
Once the parcel has been prepared by us, it will be delivered to you within an indicative period of between 48 and 72 hours (working days) from the deposit to the Post office of the parcel. Deadlines valid only for metropolitan France ; And you will be informed of the availability of your package by SMS and e-mail. You can then pick it up within 10 working days. After this time, your parcel will be returned to us. The parcel will be delivered against signature, upon presentation of the identity card of the recipient.
Follow at any time the delivery of your package on www.colissimo.fr.
– in Pickup relay you can choose one of the 7500 Pickup retailers near your home, workplace or holiday destination, from which you want to have your delivery.
Once the parcel has been prepared by us, it will be delivered to you within an indicative period of between 48 and 72 hours (working days) from the deposit to the Post office of the parcel. Deadlines valid only for metropolitan France ; And you will be informed of the availability of your package by SMS and e-mail. You can then pick it up within 10 working days. After this time, your parcel will be returned to us. The parcel will be delivered against signature, upon presentation of the identity card of the recipient.
Follow at any time the delivery of your package on www.colissimo.fr.
– in Pickup Station, you can choose one of the 500 automatic withdrawal lockers to have your parcel delivered. They can be located on your way (train station, metro, parking, shopping centers, etc.) and are accessible 24/7 (except when subject to shop schedules and transport zones).
Once the parcel has been prepared by us, it will be delivered to you within an indicative period of between 48 and 72 hours (working days) from the deposit to the Post office of the parcel. Deadlines valid only for metropolitan France ; You will be informed of the availability of your package by SMS and e-mail. The latter will specify your withdrawal codes allowing you to withdraw your package for 3 working days. After this time, your parcel will be returned to us.
Follow at any time the delivery of your package on www.colissimo.fr.
For international shipments, the distribution in Post office, in relay, in lockers is carried out in accordance with the rules applicable in the country of destination.
– Mondial Relay :
The buyer chooses a relay near his home or workplace. This Relay Point is at a merchant’s place and the parcel is removable at the opening hours of the shop in question at any time of the day. The parcel will be delivered against signature, upon presentation of the identity card of the receiver. The buyer has a period of 14 days to recover the parcel at the chosen Relay Point, failing which it will be returned to the company KARANTEZ VRO.
This solution brings great flexibility to the customer. The Mondial Relay network offers 5300 Relay Points throughout France, but also in Belgium and Luxembourg : choose the Relay Point that suits you, note its opening hours and as soon as your package is available from the merchant you will be notified immediately. Delivery between 4 and 7 days for parcels to Metropolitan France.
Additional delivery information :
KARANTEZ VRO reserves the right to modify the delivery costs at any time, this change will only apply to orders placed after the change.
The products will be delivered to the address indicated by the customer when registering his order. The company KARANTEZ VRO is not responsible for any input error of the customer in his address of delivery and invoicing.
KARANTEZ VRO can not be held responsible for the consequences due to a delay of routing.
Upon receipt of the goods, the customer must immediately check their condition and their compliance with the contract. Any complaints concerning a defect in the delivered goods, an inaccuracy in quantities or an incorrect reference in relation to the order confirmed by the company KARANTEZ VRO, must be made by email to contact@karantezvro.bzh within seven days Maximum upon receipt of the goods, failing which the right to the claim shall cease to be acquired and the products shall be deemed to be in conformity and free from any apparent defect.
Any return of goods requires the prior agreement of the company KARANTEZ VRO which will ask for all the relevant documents (photos in particular). In the absence of agreement, any returned items will be held at the customer’s disposal, at his own expense, risks and perils, all transport, storage and handling costs being borne by the customer. In all cases, the return of the goods is made at the expense, risk and peril of the customer.
KARANTEZ VRO will process the request and inform the customer of its decision by e-mail. The customer will then return the parcel by the Post to the company KARANTEZ VRO. The customer will take care to stamp the proof of the deposit of the parcel to the Post office and will keep it. The products must be returned in their original packaging, in their original and unopened condition to the following address :
KARANTEZ VRO
7, rue Pierre et Marie Curie
22400 LAMBALLE
BRITTANY, France
If the return is made and a delay of ten days from receipt of the package is exceeded, or if the product (s) are not returned in the condition described above then the return will be considered canceled and the customer must retain the products.
If the conditions required for a return are validated, the customer will receive the missing product or will be refunded for the value of the product within a maximum of 14 days by bank transfer or check. In the event that the conditions of return are not fulfilled, the customer can not claim a refund.
All products supplied by KARANTEZ VRO benefit from the legal guarantee provided by articles 1641 et seq. Of the Civil Code. In case of non-conformity of a product sold, it can be returned to the company KARANTEZ VRO which will take it back, exchange it or refund it. All complaints, requests for exchange or refund must be made by e-mail to the address contact@karantezvro.bzh within thirty days after delivery.
In any case, the seller’s guarantee is limited to the replacement or the refund of products which are not in conformity or which are defective.
The company KARANTEZ VRO in the process of distance selling, is held only by an obligation of means. Its liability can not be incurred for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, rupture of the service, or other unintentional problems.
Any obligation of KARANTEZ VRO will be suspended ipso jure in case of force majeure, by a third party, or any other event not attributable to the company (including, but not limited to : reducing or stopping the production of supply, interruption of means of communication or transport, climatic event binding the activity of the company).
All contents of the www.karantezvro.bzh website (texts, illustrations, photographs and others) are protected under copyright and intellectual property and are, therefore, the exclusive property of the company KARANTEZ VRO.
As such, and in the absence of written authorization from KARANTEZ VRO, any use or reproduction, in whole or in part, of one of these elements is strictly prohibited and may be the subject of legal proceedings.
The user has a right of access, withdrawal and modification of the personal data communicated in accordance with the law of data processing and freedoms of January 6, 1978 modified in 2004.
The user can exercise this right by e-mail to the address contact@karantezvro.bzh or by mail to the following address :
KARANTEZ VRO
7, rue Pierre et Marie Curie
22400 LAMBALLE
BRITTANY, France
We would like to clarify that all the information or files that may be collected on the www.karantezvro.bzh site are exclusively for the processing of customer requests by KARANTEZ VRO.
The present terms and conditions of distance selling are subject to French law applicable regardless of the country of residence of the customer and the place of conclusion of the contract. The customer acknowledges that the communications and computerized registers of the site www.karantezvro.bzh will be considered by the parties as proof of exchanges, orders, payments and transactions between the parties unless proven otherwise.
All disputes to which the buying and selling transactions concluded pursuant to these general terms of sale could give rise, as to their validity, interpretation, execution, termination, consequences and consequences and which could not be resolved between the seller and the customer shall be submitted to the competent courts under the conditions of ordinary law.
The client is informed that he may in any case resort to a mediation convention, or to any alternative means of dispute settlement in case of dispute. In addition, the customer can directly contact KARANTEZ VRO by e-mail to contact[[@]]karantezvro.bzh to try to find an amicable solution.
PAYMENT & DELIVERY
KARANTEZ VRO proposes to the buyer to order and to pay his products in several stages, with several possible payment options : … READ MORE
